ํ™œ์ฃผ๋กœ ์ง€์ฒด ๋Œ€๋น„ ๊ณ„ํš

2025๋…„ 4์›” ๋ฐœํšจ

๋ฏธ๊ตญ ๊ณตํ•ญ์—์„œ ํ™œ์ฃผ๋กœ ์ง€์—ฐ์ด ๋ฐœ์ƒํ•œ ํ•ญ๊ณตํŽธ

์œ ๋‚˜์ดํ‹ฐ๋“œ ํ•ญ๊ณต(United Airlines)(โ€œ์œ ๋‚˜์ดํ‹ฐ๋“œโ€)์€ ๋ฏธ๊ตญ ๊ตํ†ต๋ถ€์˜ ํ•ญ๊ณต์‚ฌ ์Šน๊ฐ ๋ณดํ˜ธ ๊ฐ•ํ™” ๊ทœ์ •(14 CFR Part 259)์— ๋”ฐ๋ผ ํ™œ์ฃผ๋กœ ์žฅ๊ธฐ ์ง€์ฒด ๋Œ€๋น„ ๊ณ„ํš(โ€œ๊ณ„ํšโ€)์„ ๋งˆ๋ จํ–ˆ์Šต๋‹ˆ๋‹ค. ์œ ๋‚˜์ดํ‹ฐ๋“œ ์šดํ•ญ ํ•ญ๊ณตํŽธ์—์„œ Part 259.4์— ํ•ด๋‹นํ•˜๋Š” ์ง€์—ฐ์ด ๋ฐœ์ƒํ•˜๋Š” ๊ฒฝ์šฐ ๋‹ค์Œ ์‚ฌํ•ญ์ด ์ ์šฉ๋ฉ๋‹ˆ๋‹ค.

  1. ์œ ๋‚˜์ดํ‹ฐ๋“œ๋Š” ๋‹ค์Œ๊ณผ ๊ฐ™์€ ์ฝ”์–ด4 ์„œ๋น„์Šค ํ‘œ์ค€, ์•ˆ์ „, ๊ด€๋ฆฌ, ์‹ ๋ขฐ์„ฑ, ํšจ์œจ์„ฑ์„ ์‚ฌ์šฉํ•ด ๊ฒฐ์ •์„ ๋‚ด๋ฆฝ๋‹ˆ๋‹ค.
  2. ์Šน๊ฐ์€ ํ™œ์ฃผ๋กœ์—์„œ ๊ณผ๋„ํ•œ ์ง€์ฒด๊ฐ€ ๋ฐœ์ƒํ•  ๊ฒฝ์šฐ(๊ตญ๋‚ด์„  ํ•ญ๊ณตํŽธ 3์‹œ๊ฐ„, ๊ตญ์ œ์„  ํ•ญ๊ณตํŽธ 4์‹œ๊ฐ„) ํ•ญ๊ณต๊ธฐ์—์„œ ํ•˜๊ธฐํ•  ์ˆ˜ ์žˆ์œผ๋ฉฐ, ๋‹ค์Œ์˜ ๊ฒฝ์šฐ๋Š” ์˜ˆ์™ธ์ž…๋‹ˆ๋‹ค.
    1. ์ถœ๋ฐœ ํ•ญ๊ณตํŽธ์˜ ๊ฒฝ์šฐ, ์Šน๊ฐ์„ ํ•˜๊ธฐ์‹œํ‚ค๊ธฐ ์œ„ํ•ด ํ•ญ๊ณต๊ธฐ ์ฃผ ์ถœ์ž…๋ฌธ์ด ๋‹ซํžŒ ํ›„ 3์‹œ๊ฐ„(๊ตญ๋‚ด์„  ํ•ญ๊ณตํŽธ) ๋˜๋Š” 4์‹œ๊ฐ„(๊ตญ์ œ์„  ํ•ญ๊ณตํŽธ) ์ด๋‚ด์— ์ ํ•ฉํ•œ ํ•˜๊ธฐ ์ง€์ ์œผ๋กœ ํ•ญ๊ณตํŽธ์ด ๋˜๋Œ์•„์˜ค๋Š” ๊ฒฝ์šฐ. ํ•ญ๊ณต๊ธฐ๊ฐ€ ํ•ญ๊ณต์‚ฌ์˜ ํ†ต์ œ๋ฅผ ๋ฐ›์ง€ ์•Š๋Š” ์ง€์—ญ์— ์žˆ๋Š” ๊ฒฝ์šฐ, ์—ฐ๋ฐฉํ•ญ๊ณต์ฒญ ๊ด€์ œํƒ‘, ๊ณตํ•ญ ๋‹น๊ตญ ๋˜๋Š” ๊ธฐํƒ€ ํ•ญ๊ณต๊ธฐ ์šดํ•ญ ์ง€์‹œ ๊ด€๋ จ ๋‹น๊ตญ์œผ๋กœ ์š”์ฒญํ•˜์—ฌ ํ•ญ๊ณต๊ธฐ๊ฐ€ ์ ์ ˆํ•œ ํ•˜์ฐจ ์ง€์ ์œผ๋กœ ๋ณต๊ท€ํ•˜๊ธฐ ์‹œ์ž‘ํ•˜๋Š” ๊ฒฝ์šฐ. ํ•ญ๊ณต๊ธฐ๊ฐ€ ํ•ญ๊ณต์‚ฌ์˜ ํ†ต์ œ ํ•˜์— ์žˆ๋Š” ์ง€์—ญ์ผ ๊ฒฝ์šฐ, ์กฐ์ข…์‚ฌ๊ฐ€ ์ ํ•ฉํ•œ ํ•˜๊ธฐ ์ง€์ ์œผ๋กœ ํ•ญ๊ณต๊ธฐ๋ฅผ ์กฐ์ข…ํ•˜๊ธฐ ์‹œ์ž‘ํ•  ๋•Œ ํ•ญ๊ณต๊ธฐ๊ฐ€ ์ ํ•ฉํ•œ ํ•˜๊ธฐ ์ง€์ ์œผ๋กœ ๋ณต๊ท€ํ•˜๊ธฐ ์‹œ์ž‘ํ•œ ๊ฒฝ์šฐ ๋˜๋Š”
    2. ๊ธฐ์žฅ์ด ์ ํ•ฉํ•œ ํ•˜๊ธฐ ์ง€์ ์—์„œ์˜ ์Šน๊ฐ ํ•˜๊ธฐ๊ฐ€ ์Šน๊ฐ์˜ ์•ˆ์ „ ๋˜๋Š” ๋ณด์•ˆ์„ ์œ„ํ˜‘ํ•  ์ˆ˜ ์žˆ๋‹ค๊ณ  ํŒ๋‹จํ•˜๊ฑฐ๋‚˜ ์Šน๊ฐ ํ•˜๊ธฐ๋ฅผ ์œ„ํ•˜์—ฌ ํ•ญ๊ณต๊ธฐ๊ฐ€ ํ™œ์ฃผ๋กœ์—์„œ์˜ ์œ„์น˜๋ฅผ ์ด๋™ํ•  ์ˆ˜ ์—†๋Š” ์•ˆ์ „์ƒ ๋˜๋Š” ๋ณด์•ˆ์ƒ ์ด์œ ๊ฐ€ ์žˆ๋Š” ๊ฒฝ์šฐ ๋˜๋Š”
    3. ํ•ญ๊ณต ๊ตํ†ต ๊ด€์ œ ์„ผํ„ฐ์—์„œ ๊ธฐ์žฅ์—๊ฒŒ ์Šน๊ฐ ํ•˜๊ธฐ๋ฅผ ์œ„ํ•˜์—ฌ ์ ํ•ฉํ•œ ํ•˜๊ธฐ ์ง€์ ์œผ๋กœ ๋˜๋Œ์•„๊ฐˆ ์‹œ ๊ณตํ•ญ ์šด์˜์— ์ƒ๋‹นํ•œ ์ง€์žฅ์ด ๋ฐœ์ƒํ•  ์ˆ˜ ์žˆ๋‹ค๊ณ  ์กฐ์–ธํ•˜๋Š” ๊ฒฝ์šฐ.
  3. ์œ ๋‚˜์ดํ‹ฐ๋“œ๋Š” ํ™œ์ฃผ๋กœ ์ง€์—ฐ ๋ฐœ์ƒ ํ›„ 2์‹œ๊ฐ„ ์ด๋‚ด์— ์ ์ ˆํ•œ ์Œ์‹ ๋ฐ ์‹์ˆ˜๋ฅผ ์ œ๊ณตํ•˜๋‚˜ ์•ˆ์ „ ๋˜๋Š” ๋ณด์•ˆ ๊ณ ๋ ค ์‚ฌํ•ญ์ƒ ๊ทธ๋Ÿฌํ•œ ์„œ๋น„์Šค๊ฐ€ ๊ธˆ์ง€๋œ๋‹ค๊ณ  ํŒ๋‹จ๋˜๋Š” ๊ฒฝ์šฐ๋Š” ์˜ˆ์™ธ์ž…๋‹ˆ๋‹ค.
  4. ์œ ๋‚˜์ดํ‹ฐ๋“œ๋Š” ํ•ญ๊ณต๊ธฐ์˜ ํ™œ์ฃผ๋กœ ์ง€์—ฐ ์ค‘ ์Šน๊ฐ์˜ ํ™”์žฅ์‹ค ์‚ฌ์šฉ ๋ฐ ๊ฐ์‹ค ๋‚ด ์•ˆ๋ฝํ•œ ์˜จ๋„ ์กฐ์ •, ์ ์ ˆํ•œ ์˜ํ•™์  ์ฒ˜์น˜์™€ ๊ฐ™์€ ์„œ๋น„์Šค๋ฅผ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค.
  5. ์œ ๋‚˜์ดํ‹ฐ๋“œ๋Š” ํ™œ์ฃผ๋กœ ์ง€์—ฐ์ด 30๋ถ„์„ ์ดˆ๊ณผํ•  ๊ฒฝ์šฐ ์ง€์—ฐ ์ƒํ™ฉ์„ ํ•ญ๊ณต๊ธฐ ๊ธฐ๋‚ด ์Šน๊ฐ์—๊ฒŒ ํ†ต์ง€ํ•ฉ๋‹ˆ๋‹ค.
  6. ์œ ๋‚˜์ดํ‹ฐ๋“œ๋Š” ๋ชจ๋“  ์ถœ๋ฐœ ํ•ญ๊ณตํŽธ ๋ฐ ํšŒํ•ญ ํ•ญ๊ณตํŽธ์˜ ์ ํ•ฉํ•œ ํ•˜๊ธฐ ์ง€์ ์—์„œ ์Šน๊ฐ์—๊ฒŒ ํ•˜๊ธฐ ๊ธฐํšŒ๊ฐ€ ์žˆ์„ ๋•Œ๋งˆ๋‹ค ํ•ญ๊ณต๊ธฐ์— ํƒ‘์Šนํ•œ ์Šน๊ฐ์—๊ฒŒ ํ•˜๊ธฐํ•  ์ˆ˜ ์žˆ์Œ์„ ์•Œ๋ฆฝ๋‹ˆ๋‹ค.
  7. ์œ ๋‚˜์ดํ‹ฐ๋“œ๋Š” ๋ณธ ๊ณ„ํš์„ ์‹คํ–‰ํ•  ์ค€๋น„๊ฐ€ ๋˜์–ด ์žˆ์Šต๋‹ˆ๋‹ค.
  8. ์œ ๋‚˜์ดํ‹ฐ๋“œ๋Š” ํšŒํ•ญ ์‹œ ์ด์šฉํ•˜๋Š” ๋ฏธ๊ตญ ๊ณตํ•ญ์„ ํฌํ•จํ•˜์—ฌ ์œ ๋‚˜์ดํ‹ฐ๋“œ๊ฐ€ ๋ฏธ๊ตญ ๋‚ด ์ทจํ•ญํ•˜๋Š” ๋ชจ๋“  ๊ณตํ•ญ์˜ ๊ณตํ•ญ ๋‹น๊ตญ(๊ฐ€๋Šฅํ•œ ๊ฒฝ์šฐ ํ„ฐ๋ฏธ๋„ ์‹œ์„ค ์šด์˜์ž ํฌํ•จ)๊ณผ์˜ ํ˜‘์˜๋ฅผ ํ†ตํ•ด ๋ณธ ๊ณ„ํš์„ ์ˆ˜๋ฆฝํ•˜์˜€์œผ๋ฉฐ, ๋น„์ƒ์‹œ ํ•„์š”์— ๋”ฐ๋ผ ๊ณตํ•ญ ๋‹น๊ตญ ๋ฐ ๋‹ค๋ฅธ ํ•ญ๊ณต์‚ฌ์™€ ํ˜‘๋ ฅํ•˜์—ฌ ์‹œ์„ค์„ ๊ณต์œ ํ•˜๊ณ  ๊ฒŒ์ดํŠธ๋ฅผ ๊ฐœ๋ฐฉํ•  ์˜ˆ์ •์ž…๋‹ˆ๋‹ค.
  9. ์œ ๋‚˜์ดํ‹ฐ๋“œ๋Š” ํšŒํ•ญ ์‹œ ์ด์šฉํ•˜๋Š” ๊ณตํ•ญ์„ ํฌํ•จํ•˜์—ฌ ์œ ๋‚˜์ดํ‹ฐ๋“œ๊ฐ€ ๊ตญ์ œ์„  ํ•ญ๊ณตํŽธ์— ์ •๊ธฐ์ ์œผ๋กœ ์ด์šฉํ•˜๋Š” ๊ฐ ๊ณตํ•ญ์˜ ๋ฏธ๊ตญ ๊ด€์„ธ๊ตญ๊ฒฝ๋ณดํ˜ธ์ฒญ(CBP)๊ณผ ์ด ๊ณ„ํš์„ ์กฐ์ •ํ–ˆ์Šต๋‹ˆ๋‹ค.
  10. ์œ ๋‚˜์ดํ‹ฐ๋“œ๋Š” ๋ชฉ์ ์ง€ ๋ณ€๊ฒฝ ๊ณตํ•ญ์„ ํฌํ•จํ•ด ์œ ๋‚˜์ดํ‹ฐ๋“œ๊ฐ€ ์ทจํ•ญํ•˜๋Š” ๊ฐ ๋ฏธ๊ตญ ๊ณตํ•ญ์˜ ๋ฏธ ๊ตํ†ต์•ˆ์ „์ฒญ(TSA)๊ณผ ์ด ๊ณ„ํš์„ ์กฐ์ •ํ–ˆ์Šต๋‹ˆ๋‹ค.

์ฐธ๊ณ : ์œ ๋‚˜์ดํ‹ฐ๋“œ ์šด์†ก ๊ณ„์•ฝ์— ๋ช…์‹œ๋œ ๋ฐ”์™€ ๊ฐ™์ด ์œ ๋‚˜์ดํ‹ฐ๋“œ๊ฐ€ ์•„๋‹Œ ์šดํ•ญ ํ•ญ๊ณต์‚ฌ์˜ ํ™œ์ฃผ๋กœ ์ง€์ฒด ๋Œ€๋น„ ๊ณ„ํš์€ ํ•ด๋‹น ํ•ญ๊ณต์‚ฌ๊ฐ€ ์œ ๋‚˜์ดํ‹ฐ๋“œ(UA) ์ฝ”๋“œ๋กœ ์šดํ•ญ๋˜๋Š” ํ•ญ๊ณตํŽธ์˜ ๊ฒฝ์šฐ ์ ์šฉ๋ฉ๋‹ˆ๋‹ค.

Flights on Canadian soil

In accordance with Canadaโ€™s Air Passenger Protection Regulation (APPR), Bill C-49, United Airlines (โ€œUnitedโ€) has Created a Lengthy Tarmac Delay Contingency Plan (โ€œPlanโ€). In the unusual event of such a delay either before takeoff or after landing, United will seek to ensure that:

  1. For flights on Canadian soil, United will not permit an aircraft to remain on the tarmac for more than three hours before allowing passengers to deplane unless: 1) the pilot-in-command determines there is a safety-related or security-related reason (e.g., weather or a directive from an appropriate government agency) that the aircraft cannot leave its position on the tarmac to deplane passengers; or 2) air traffic control advises the pilot-in-command that returning to the gate or another disembarkation point in order to deplane passengers would significantly disrupt airport operations; or 3) in the case of a departing flight only, the pilot-in-command receives information that the flight will depart within 45 additional minutes after three hours of tarmac delay.
  2. For all flights covered by this Plan, United will provide adequate food and drinking water as requested by passengers unless the pilot-in-command determines that safety or security considerations preclude such service.
  3. For all flights covered by this Plan, United will provide operable lavatory facilities, maintain comfortable cabin temperatures, and ensure adequate medical attention if needed while the aircraft remains on the tarmac.
  4. For all flights covered by this Plan, United will ensure that passengers on the delayed flight receive notification regarding the status of the delay every 30 minutes while the aircraft is delayed, including the reasons for the tarmac delay, if known.
  5. For all flights covered by this Plan, United will ensure that passengers on the delayed flight receive notification beginning 30 minutes after departure time (including any revised departure time that passengers were notified about before boarding) and every 30 minutes thereafter that they have the opportunity to deplane from an aircraft that is at the gate or another disembarkation area with the door open if the opportunity to deplane actually exists.

Note: The tarmac delay contingency plan of the operating carrier governs when it is operating a flight on which the United (UA) code is displayed.