Signature Service

United Signature ServiceSM, provided by Global Airport Concierge, lets you hire a concierge to help you at the airport. Our concierges take care of all your travel details so you can focus on enjoying your trip.

What's included

Your personal concierge can:

  • Keep track of your flight information.
  • Guide you through a priority check-in and security process.
  • Take you to or from your gate.
  • Arrange for additional airport services, including language assistance.

Signature Service also gives you access to the United Club and Group 2 boarding. Signature Service is available in these locations:

  • Amsterdam (AMS)
  • Beijing (PEK)
  • Berlin (BER)
  • Chicago O'Hare (ORD)
  • Frankfurt (FRA)
  • Hong Kong (HKG)
  • Houston (IAH)
  • London Heathrow (LHR)
  • Los Angeles (LAX)
  • Melbourne (MEL)
  • Milan (MXP)
  • Munich (MUC)
  • New York LaGuardia (LGA)
  • New York/Newark (EWR)
  • Paris Charles de Gaulle (CDG)
  • Rome (FCO)
  • San Francisco (SFO)
  • Sydney (SYD)
  • Tel Aviv (TLV)
  • Toronto (YYZ)
  • Washington Dulles (IAD)
  • Amsterdam (AMS)
  • Beijing (PEK)
  • Berlin (BER)
  • Chicago O'Hare (ORD)
  • Frankfurt (FRA)
  • Hong Kong (HKG)
  • Houston (IAH)
  • London Heathrow (LHR)
  • Los Angeles (LAX)
  • Melbourne (MEL)
  • Milan (MXP)
  • Munich (MUC)
  • New York LaGuardia (LGA)
  • New York/Newark (EWR)
  • Paris Charles de Gaulle (CDG)
  • Rome (FCO)
  • San Francisco (SFO)
  • Sydney (SYD)
  • Tel Aviv (TLV)
  • Toronto (YYZ)
  • Washington Dulles (IAD)

How to book

You can book Signature Service online up to 24 hours before your United or United Express® flight. Prices vary depending on location and the number of people on your reservation.

Book Signature Service