Seat options and upgrades

All the information you need on how to buy, change or upgrade your seat.

Seat options

You can choose a seat on most United- and United Express®-operated flights and in all cabins, except Basic Economy.

When to choose a seat

When to choose a seat

When buying your ticket on united.com or the United app

Through My trips after buying your ticket

During check-in online or at a check-in kiosk

When buying your ticket on united.com or the United app

Through My trips after buying your ticket

During check-in online or at a check-in kiosk

Choose your seat today

Onboard services

Get to know onboard services, from inflight wi-fi to United Private Screening.

Onboard services

Get to know onboard services, from inflight wi-fi to United Private Screening.

Pick a seat preference

Go to the seat map in our app to tell us your seat preference at any time between booking and check-in. If your preferred seat is available, we’ll assign it to you.

We allow up to two children under 12 to sit next to one adult family member for free. For more information, go to the FAQ section.

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Special seating areas

Exit row

In keeping with FAA rules, to sit in an exit row you must:

  • Be 15 years of age or older
  • Be willing to help in an evacuation
  • Be physically able to help in an emergency.

Exit row

In keeping with FAA rules, to sit in an exit row you must:

  • Be 15 years of age or older
  • Be willing to help in an evacuation
  • Be physically able to help in an emergency.

Bulkhead

Bulkhead seating rows have a fixed wall directly in front of them. When a bulkhead seat is in an exit row, the exit row policy applies. Because of the fixed wall, there won’t be under-seat storage in front of you. Bulkhead seating is offered as Economy Plus seating.

Bulkhead

Bulkhead seating rows have a fixed wall directly in front of them. When a bulkhead seat is in an exit row, the exit row policy applies. Because of the fixed wall, there won’t be under-seat storage in front of you. Bulkhead seating is offered as Economy Plus seating.

Accommodations

Seating information for customers with disabilities can be found on the accessible seating page.

Know before you go

If you have a Basic Economy ticket, you can buy a seat assignment during booking and up until check-in.

If you try but can’t choose a seat, it may be because we are holding seats for operational reasons. In that case we will assign you a seat at check-in or at the departure gate.

Remember that your seat assignment isn’t guaranteed. Make sure to check in on time or your reserved seat could be canceled. If it changes without notice because of unforeseen circumstances, you can speak with a representative and we will do our best to make sure you’re seated.

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Seat changes and upgrades

You can change or upgrade your seat on most United- and United Express-operated flights. How and when you do it is based on your Premier® status level.

Type of UpgradeWhen you can upgradeHow you can upgrade
Upgrade to Economy Plus or a premium cabin*At any point before boarding
  • Through United.com
  • With the United app
  • Through the United Customer Contact Center
  • At a check-in kiosk
  • With a United representative at the gate
Request a MileagePlus Travel AwardDuring and after booking
  • Through United.com
  • With the United app
  • Through the United Customer Contact Center
Request a MileagePlus Upgrade AwardDuring and after booking, at check-in and at the gate
  • Through United.com
  • Through the United Customer Contact Center
  • With a United representative at the gate
Request a Star Alliance Upgrade AwardAfter bookingMileagePlus members only:
  • Through United.com
Premier members only:
  • Through United.com
  • Through the United Customer Contact Center

*Premier members can also request a PlusPoints upgrade

Premier members also enjoy extra benefits like free upgrades, exclusive discounts, bonus award miles and more.

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When your seat assignment changes unexpectedly

Sometimes we must use a plane with a different seating arrangement than originally planned. We do our best to keep you in the same or a similar type of seat and next to others in your reservation. You can view seating options and change your seat through my trips or during check-in. Keeping your flight notification settings up to date will help you to stay updated.

Seat options FAQ