By accessing the United MileagePlus® X application ("MileagePlus X") or the MileagePlus eGift Cards website ("eGift Cards Website"), by making transactions through MileagePlus X or the eGift Cards Website, by accepting or using any Gift Card (as defined below) purchased through MileagePlus X or the eGift Cards Website or specifically by clicking a checkbox for "I agree" or similar statements, in each case, you expressly indicate to United Airlines, Inc., MileagePlus Holdings, LLC and their respective subsidiaries, affiliates and agents (together, "United", "we", "us" or "our") your acknowledgment and acceptance of these United MileagePlus X and eGift Cards Terms and Conditions ("Terms and Conditions") and the
MileagePlus Program Rules, which are expressly incorporated herein. United, in its sole discretion, may revise these Terms and Conditions at any time or make changes to MileagePlus X or the eGift Cards Website at any time, with or without notice, and your subsequent accessing of MileagePlus X or the eGift Cards Website, making transactions through MileagePlus X or the eGift Cards Website, accepting or using any Gift Card (as defined below) purchased through MileagePlus X or the eGift Cards Website or clicking a checkbox for "I agree" or similar statements, in each case, will serve as your acknowledgement and acceptance of such changes. These Terms and Conditions control your use of and participation with MileagePlus X and the eGift Cards Website and no covenants at law or in equity shall be implied or incorporated. United has the sole right to interpret and apply all terms and conditions as it sees fit.
- Access. Subject to these terms and conditions, we hereby grant you a non-exclusive, non-transferable license (without the right to sublicense) for so long as you use MileagePlus X and adhere to these terms and conditions, to access, participate in and use MileagePlus X. You agree that you obtain no rights other than the rights and licenses expressly granted in this Agreement. In its sole discretion, at any time, and for any or no reason, United may prevent or restrict access to MileagePlus X, the eGift Cards Website, or portions of any of the foregoing, for all or certain MileagePlus members, with or without notice. Access may vary by member. Any actual or suspected fraudulent, abusive, or illegal activity is grounds for termination of your use of MileagePlus X, the eGift Cards Website or any Gift Card in United's sole discretion and may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies United may have pursuant to the MileagePlus Program Rules or at law or in equity.
- Transaction Limits. The minimum and maximum amounts that may be spent by a member via MileagePlus X and the eGift Cards Website during a certain time period (e.g., per day), per Merchant, per transaction and other limits and restrictions will be set by United in its sole discretion and are subject to change. Limits or other restrictions may vary by member.
- Unauthorized or Fraudulent Transactions.
- If you notice unauthorized or fraudulent MileagePlus X or eGift Cards Website transactions, promptly contact your credit card issuer to report it. It is important to continually monitor your credit card accounts to identify any unauthorized or fraudulent transactions. You may have a limited time to notify your credit card issuer. Refer to the terms available from your credit card issuer regarding unauthorized or fraudulent transactions for additional information.
- b. Because any stored Gift Card numbers or other electronic Gift Card codes, including any unused credits stored in your MileagePlus X eGift Cards or eGift Cards Website account, are Gift Cards that can be used like cash for purchases from the applicable Merchant and because MileagePlus miles can be used to purchase Gift Cards (where available), you are responsible for all transactions made with your unused credits and your MileagePlus miles, including unauthorized or fraudulent transactions. If you notice unauthorized or fraudulent use of any unused credits or miles, contact MileagePlus as soon as possible using the contact method listed within the MileagePlus X application, on the eGift Cards Website or found on united.com.
- Award miles. United will award MileagePlus award miles in connection with transactions made in acceptance of and in accordance with a miles offer made pursuant to the MileagePlus X program or the eGift Cards Website. Fractions of miles will not be awarded. The number of miles awarded will be rounded down to the nearest whole number. Offers of award miles and cardmember bonus miles may vary by member and are subject to change. You acknowledge that errors in offer terms or conditions may occur from time to time, whether caused by a merchant or otherwise, and either United or the merchant will use their respective commercially reasonable efforts to promptly correct any such error, and you agree not to bring any action against either party based on or related to such errors. In the case of certain MileagePlus X merchants, the merchants are committed to pay certain fees to United (or to United via a third party) when MileagePlus members purchase goods or services from such merchants via MileagePlus X. Miles associated with any purchase from a merchant will not be earned by you unless and until a payment for the transaction has been made by the merchant to United. For your convenience, United may post pending miles accrual transactions to your MileagePlus account prior to receiving payment from the applicable merchant. United reserves the right to reverse the posting of any miles in the event the applicable merchant does not timely pay such fees to United.
Primary cardmembers of a United Chase Card will receive bonus miles in connection with each MileagePlus X eGift Cards transaction equal to twenty-five percent (25%) multiplied by the miles otherwise awarded by MileagePlus in connection with transactions made through MileagePlus X eGift Cards. Fractions of miles will not be awarded in connection with the cardmember bonus, and the number of miles awarded will be rounded down to the nearest whole number. The cardmember bonus does not apply to authorized users of the account. Chase is not responsible for the provision of, or failure to provide, the stated benefits and services. Bonus miles will post directly to your United MileagePlus account and will not appear on your credit card statement.
- Privacy Policy. By accessing MileagePlus X or the eGift Cards Website and making transactions through MileagePlus X or the eGift Cards Website, you acknowledge that you understand and authorize United to store, use and share your information in accordance with the MileagePlus X and eGift Cards Website Privacy Policy (the "Privacy Policy"). Read the full Privacy Policy. The Privacy Policy is merely a statement of administrative protocol; it is not a contract nor does it create any contractual or legal rights. The Privacy Policy is not made, or intended to be made, a part of these MileagePlus X and MileagePlus eGift Cards Terms and Conditions.
- Mobile device charges. In return for United allowing you to access MileagePlus X, and as applicable, the eGift Cards Website, through your mobile device, by your use thereof, you agree to be responsible for any fees that your device service provider may charge, such as fees for SMS, data services and any other fees that your device service provider may charge.
- Submissions. All comments, reviews, messages, ideas, suggestions or any and all other communications and materials (collectively "Comments") sent to us shall be and remain the exclusive property of United. Your submission of any such Comments shall constitute an assignment to us of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. We may use, reproduce, disclose, publish and distribute any Comments you submit for any purpose, without restriction and without compensating you in any way. We may, but are not obligated to, restrict or remove any and all content from any Comment. You have no expectation of privacy with regard to any Comment you submit.
- Intellectual property. You may not use any United name or trademark, or the names or trademarks of any Merchant, Issuer or Distributor or MileagePlus X content provider. You will defend, indemnify and hold harmless any such parties from any and all claims, damages, judgments and expenses resulting from such unauthorized use.
- DISCLAIMERS. MILEAGEPLUS X AND THE EGIFT CARDS WEBSITE ARE EACH PROVIDED BY US ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, UNITED DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO MILEAGEPLUS X, THE EGIFT CARDS WEBSITE AND EACH OF THEIR CONTENT (INCLUDING SOFTWARE), WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE. UNITED DOES NOT WARRANT THAT MILEAGEPLUS X, THE EGIFT CARDS WEBSITE, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH OR VIA MILEAGEPLUS X OR THE EGIFT CARDS WEBSITE ARE ERROR FREE OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. UNITED DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF MILEAGEPLUS X OR THE EGIFT CARDS WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE. WITHOUT LIMITING THE FOREGOING, UNITED, THE ISSUER AND DISTRIBUTOR EACH DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY GIFT CARDS, AND FOR PRODUCTS OR SERVICES PURCHASED WITH GIFT CARDS OR OFFERED THROUGH OR VIA MILEAGEPLUS X OR THE EGIFT CARDS WEBSITE, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE. THIS DISCLAIMER DOES NOT APPLY TO ANY WARRANTY OFFERED BY ANY MERCHANT.
- LIMITATIONS ON LIABILITY.
- NONE OF UNITED, THE ISSUER AND THE DISTRIBUTOR IS RESPONSIBLE FOR ANY PRODUCTS OR SERVICES OF ANY OTHER MILEAGEPLUS X OR EGIFT CARDS WEBSITE PARTICIPATING COMPANIES OR PARTNERS.
- IN MOST CASES, A MERCHANT WHOSE GIFT CARD OR PRODUCT OR SERVICE YOU ARE PURCHASING OR USING OR WITH WHOM YOU ARE OTHERWISE TRANSACTING IS IN NO WAY AFFILIATED WITH UNITED, THE ISSUER OR THE DISTRIBUTOR; NO GIFT CARD IS VALID FOR ANY UNITED, ISSUER OR DISTRIBUTOR PRODUCT OR SERVICE; AND NONE OF UNITED, THE ISSUER AND THE DISTRIBUTOR SHALL HAVE ANY RESPONSIBILITY WITH RESPECT TO ANY GIFT CARD OR ANY PRODUCT OR SERVICE PURCHASED WITH ANY GIFT CARD OR OTHERWISE OBTAINED IN CONNECTION WITH MILEAGEPLUS X OR THE EGIFT CARDS WEBSITE, OTHER THAN AS EXPRESSLY PROVIDED IN THESE MILEAGEPLUS X AND EGIFT CARDS TERMS AND CONDITIONS OR AS PROVIDED BY APPLICABLE LAW.
- NONE OF UNITED, THE ISSUER AND THE DISTRIBUTOR IS RESPONSIBLE FOR ANY DAMAGE, THEFT, LOSS OR IMPAIRMENT OF USE OR VALUE OF YOUR MILEAGEPLUS X OR EGIFT CARDS WEBSITE-COMPATIBLE DEVICE OR ANY GIFT CARD THAT OCCURS IN CONNECTION WITH YOUR USE OF MILEAGEPLUS X OR THE EGIFT CARDS WEBSITE OR ACCEPTANCE OR USE ANY GIFT CARD.
- IN NO EVENT WILL UNITED'S, THE ISSUER'S OR THE DISTRIBUTOR'S LIABILITY TO YOU EXCEED THE AMOUNT PAID BY YOU FOR ANY GIFT CARD OR OTHER PRODUCT OR SERVICE OBTAINED BY YOU THROUGH OR VIA MILEAGEPLUS X OR THE EGIFT CARDS WEBSITE.
- NONE OF UNITED, THE ISSUER AND THE DISTRIBUTOR WILL BE RESPONSIBLE OR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO MILEAGEPLUS X, THE EGIFT CARDS WEBSITE OR ANY THIRD-PARTY SITE OR APPLICATION ACCESSED THROUGH MILEAGEPLUS X OR THE EGIFT CARDS WEBSITE.
- Indemnification. You agree to defend, indemnify and hold harmless United, the Issuer, the Distributor and each of our and their respective subsidiaries, affiliates, successors and assigns, and our and their respective shareholders, directors, officers, employees and agents, from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or relating to your use of MileagePlus X, the eGift Cards Website or acceptance or use of any Gift Card, except to the extent of any failure to perform any express obligations to you hereunder.
- Miscellaneous. United may change the MileagePlus Program (including without limitation the Premier® program, the "MileagePlus Program"), including, but not limited to, rules, regulations, travel awards and special offers or terminate the MileagePlus Program at any time and without notice. United is not responsible for any products or services of other participating companies and partners. Bonus award miles, award miles and any other miles earned through non-flight activity do not count toward qualification for Premier status unless expressly stated otherwise. The accumulation of mileage or Premier status or any other status does not entitle members to any vested rights with respect to the MileagePlus Program. All calculations made in connection with the MileagePlus Program, including without limitation with respect to the accumulation of mileage and the satisfaction of the qualification requirements for Premier status, will be made by United and MileagePlus in their discretion and such calculations will be considered final. United and MileagePlus are registered service marks. For complete details about the MileagePlus Program, go to united.com/mileageplus.
MileagePlus X eGift Cards
- Eligibility. The United MileagePlus X eGift Cards portion of the United MileagePlus X application ("MileagePlus X eGift Cards") is available only to MileagePlus members who are at least 18 years of age and are physically located in the 50 United States or the District of Columbia. The eGift Cards Website is available only to MileagePlus members who are at least 18 years of age and are residents of the 50 United States or the District of Columbia. Any offer for any products or services made in or through MileagePlus X or the eGift Cards Website is void where prohibited.
- Registered Cards. To make a cash purchase using MileagePlus X eGift Cards or the eGift Cards website, you must have a valid Visa®, MasterCard®, American Express® or Discover® payment card stored in your MileagePlus account (a "Registered Card"). You are responsible for registering a new payment card if any Registered Card is no longer valid. Use of any payment card is subject to all applicable rules and customs of any clearinghouse or other association involved in your transactions. A payment card may only be registered to one MileagePlus account at a time. The name on the payment card must match the name on the MileagePlus account. United reserves the right to delete payment cards registered to more than one account or that do not reflect the name on the applicable account.
- Gift Cards
- In each MileagePlus X eGift Card and eGift Cards Website purchase transaction, you are purchasing a merchant-specific electronic stored value card, certificate, voucher or similar product that will be displayed as an electronic code, symbol, set of letters, set of numbers or any combination thereof ("Gift Card").
- Purchases of Gift Cards are non-refundable.
- Any returns, credits or exchanges of the products or services that are purchased using any Gift Card obtained via MileagePlus X or the eGift Cards Website will be governed by the policies, terms and conditions for purchases made with Gift Cards established by the merchant that is displayed on the gift card ("Merchant"). Such Merchant's policies, terms and conditions may be subject to change in the Merchant's sole discretion, if permitted by law. You may be entitled only to store credit with any return or exchange. For details, review the applicable Gift Card terms available in the United MileagePlus X or eGift Cards Website purchase path, and contact the applicable Merchant for additional information.
- Except as specifically permitted by the Merchant's policies, terms and conditions, Gift Cards are not redeemable for cash or for other Merchants' Gift Cards, are not valid for prior purchases and may not be returned, refunded, credited or exchanged.
- Value may not be combined among or transferred between separate Gift Cards.
- You are responsible for keeping track of your available Gift Card balance, if any.
- If we fail to deliver a Gift Card you have purchased, we deliver a Gift Card with an electronic code that does not function properly, or you have a question about miles awarded or redeemed in connection with any applicable transaction, please contact us using the contact method listed within the MileagePlus X application or on the eGift Cards Website.
- Disputes or claims regarding any failure of any Gift Card to be purchased or delivered, or any other failure to complete your transaction related to the use of MileagePlus X eGift Cards or the eGift Cards Website, will be subject to these Terms and Conditions, and neither the Merchant, nor the issuer of any payment card (or other payment product) used to purchase the Gift Card (the "Issuer"), nor any non-merchant distributor of the Gift Card ("Distributor"), shall have any responsibility with respect to such disputes or claims.
- If you are entitled to a refund for any reason for products or services obtained with a Gift Card, you agree to accept credits to a Gift Card or a replacement Gift Card for such refunds or such other handling as provided in the applicable Merchant's policies, terms and conditions. If you have a problem with a purchase that you made with your Gift Card, or if you have a dispute with the Merchant, you must handle it directly with the Merchant. Any disputes or claims relating to Gift Cards that are purchased or delivered using MileagePlus X or the eGift Cards Website, including without limitation any disputes or claims relating to products or services purchased with any Gift Card, must be handled in accordance with the applicable Merchant's policies, terms and conditions, and none of United, the Issuer and any Distributor shall have any responsibility with respect to such disputes or claims.
- Gift Cards may not be re-sold. Gift cards may not be otherwise transferred to third parties, except via the sharing or gift functions available in MileagePlus X or the eGift Cards Website, as applicable.
- By sharing a Gift Card, the sender is permitting the recipient of the shared Gift Card to use any available Gift Card balance on that particular card. The sender of a shared Gift Card retains access to the shared Gift Card and the ability to use any available Gift Card balance on the shared Gift Card. No MileagePlus award miles will be awarded to the recipient of any shared Gift Card in connection with the receipt or use of such Gift Card by the recipient.
- If a Gift Card is sent as a gift, the sender is permitting the recipient of the Gift Card to use the entire Gift Card balance on that particular card. The sender will not retain any ability to access or use the Gift Card. No MileagePlus award miles will be awarded to the recipient of any Gift Card sent as a gift in connection with the receipt or use of such Gift Card by the recipient.
- Gift Cards purchased may be subject to a delay before delivery. Whether or not a transaction is subject to a delivery delay and the length of any such delay shall be determined by United in its sole discretion. United may cancel any transaction in its sole discretion for fraud, suspected fraud or other reasons determined by United in its sole discretion.
- Gift Card Purchases Using Miles
- In its sole discretion, United may offer the ability to purchase Gift Cards through MileagePlus X eGift Cards or the eGift Cards Website using MileagePlus miles or a combination of miles and money.
- Not all members will be eligible to make purchases using either miles or a combination of miles and money. The money portion of any miles and money payment must be made using a Registered Card.
- Each member must have sufficient miles in his or her MileagePlus account to complete the transaction. Your miles will be deducted at the time of purchase. In the event that miles have not been properly debited from your account at the time of redemption, miles can be debited by United at any time.
- The amount of miles or miles and money necessary for a transaction will be set by United in its sole discretion, are subject to change and may vary by member.
- Miles redemptions may only be made from a single account per transaction. You may not combine miles from two or more accounts on a single transaction.
- No MileagePlus award miles will be awarded in connection with transactions made using MileagePlus miles or a combination of miles and money as the form of payment.
- Gift Card Merchants
- Gift Cards purchased through MileagePlus X eGift Cards and the eGift Cards Website may be used only at participating Merchant locations in the 50 United States and the District of Columbia. Merchants and locations of Merchants are subject to change.
- If the purchase price of any products or services purchased from a Merchant exceeds the dollar amount of a Gift Card being used for such purchase, you will be asked to pay for additional charges associated with the purchase.
Featured Apps
- Eligibility. The Featured Apps portion of the United MileagePlus X application ("MileagePlus X Featured Apps") is available only to MileagePlus members who are at least 18 years of age and are physically located in the 50 United States or the District of Columbia.
- Merchant Transactions. MileagePlus X Featured Apps makes available the opportunity to earn miles for transacting with selected merchants via their mobile applications. Miles are calculated based on the applicable earning rate multiplied by the transaction subtotal before shipping fees and taxes, and less discounts or coupons applied. Miles will post to your account 7-9 days after your qualifying purchase or up to 60 days after your completed stay. See the Contact Us section if miles do not appear in your account after 14 days from the applicable transaction date or after 60 days from the applicable stay date. Miles will be awarded based on the applicable merchant's delivery of transaction data for eligible transactions. United cannot guaranty and will not be responsible for merchants who do not deliver transaction data, even where such transaction would appear to qualify for miles. All products or services purchased in connection with MileagePlus X are subject to the terms and policies of the applicable merchant, including, without limitation, applicable shipping, privacy, and return policies. Please review applicable merchant terms and policies prior to making your purchase. Merchant terms and offers are subject to change at any time. Merchants may impose conditions or restrictions different from, or in addition to, those described in MileagePlus X. The determination of whether a purchase made through a merchant qualifies for miles is at the sole discretion of United. United's decisions are final. If you are in doubt about whether or not you are in a valid session for your purchases to earn miles, you should close and reenter MileagePlus X and then click on the Featured App where you wish to shop, and then complete your transaction. In United's sole discretion, we may deduct miles your MileagePlus account to make adjustments for returns and cancellations of purchases.
We cannot guarantee that Featured App transactions will earn miles if a Member is redirected to a mobile- or tablet-optimized website or application by a Featured App. If you are redirected to another website for the purposes of marketing or to provide a mobile-optimized shopping experience, it is the sole responsibility of the merchant to retain the elements necessary for the merchant to identify your transaction as a result of the referral from United and allow for miles to post to your MileagePlus account.
MileagePlus Dining, MileagePlus Shopping and United Visa Rewards
- The MileagePlus Dining, MileagePlus Shopping and United Visa Rewards portions of MileagePlus X are subject to additional terms and conditions and separate privacy policies. Please review the applicable terms in the About section of MileagePlus X.
Patent pending.