

Web accessibility standards
It’s our goal to be the most accessible airline in the world, and that starts with our website.
Our commitment to accessibility
We’re committed to making our website accessible for all people, regardless of ability. Whether you use a screen reader, keyboard navigation, text-to-speech, a Braille computer, or any other assistive technology, we’re making it easier to navigate our website and read and understand our policies.
What we’re doing
We’re always improving our website to make it more accessible. W3C Web Content Accessibility Guidelines (WCAG) 2.0 sets the baseline for our accessibility standards. Here are a few steps we’ve taken over the last several years:
Additional info on screen readers
If you use a screen reader to access the web, we recommend the following screen reader and browser combos:

JAWS

JAWS

NonVisual Desktop Access (NVDA)

NonVisual Desktop Access (NVDA)

VoiceOver

VoiceOver

JAWS

JAWS

NonVisual Desktop Access (NVDA)

NonVisual Desktop Access (NVDA)

VoiceOver

VoiceOver
Linking to other websites
We sometimes include links to other websites for more information. We don’t control these sites and they may not meet the same accessibility standards as we do.
External links are marked with this icon:
If you’re using a screen reader, we include alt text for this icon letting you know this is an external link.
Contact us
If you have any feedback about the accessibility of our website, let us know.
If you have a disability or our website is not accessible to you, contact our accessibility desk at 1-800-228-2744.