Landline and United: Your ground-to-air link
Travel in comfort between select regional airports and HUB airports with Landline. This luxury ground transportation provided by The Landline Company offers many of the same amenities you enjoy while flying and is booked seamlessly through united.com or the United app. Enjoy seamless travel by checking your bags through to your final destination. Relax in leather seats with complimentary entertainment, Wi-Fi access, and power outlets at every seat, available on routes between Denver (DEN) and New York/Newark (EWR).
FAQs
What amenities are available on board?
Each Landline shuttle is equipped with reclining leather seats, in-seat power, a tray table, and an onboard lavatory for your convenience. As you relax, enjoy free Wi-Fi and streaming entertainment throughout your journey.
Are food and drinks available?
No food or drinks will be offered onboard, but Passengers are welcome to bring their own food and non-alcoholic beverages. You may also carry alcohol in your carry-on luggage, provided it is in containers of 3.4 ounces or less and fits comfortably within a single quart-sized, clear, resealable plastic bag, in compliance with TSA regulations. However, FAA/DOT regulations prohibit the consumption of any personal alcoholic beverages during the flight, and the alcohol must remain in its original sealed bottle. Please refrain from consuming personal alcohol at the airport or on the aircraft.
Can I book a one-way trip to or from Fort Collins or Allentown?
You can book either a one-way or roundtrip journey with United and Landline; however, you can’t book just the shuttle segment of a trip.
Can I book a specific seat on the shuttle or are the seats assigned?
Seats on the shuttle are available on a first-come, first-served basis. With our open seating model, you're free to choose any available seat when you board.
How do I check in?
If you’re traveling to a station using Landline, you’ll check in for your journey just like you would for any United flight. You can either check in on united.com or the United app up to 24 hours before your trip, or you can check in using a kiosk, or with an agent before boarding for your ride.
Where will I board the shuttle or be dropped off?
• When traveling to Fort Collins from Denver International Airport (DEN), you board your shuttle at Gate B83 and will be dropped off at Northern Colorado Regional Airport (FNL) in Fort Collins.
• For the return trip to Denver from Fort Collins, your departure point is Northern Colorado Regional Airport (FNL).
• From Lehigh Valley International Airport (ABE), the transit center is located next to the baggage claim at 3311 Airport Rd, Allentown, PA 18109.
• At Newark Liberty International Airport (EWR), you will depart from gate C71Z located in Terminal C, and upon arrival at EWR, you will be dropped off at Terminal C, door 5.
Will my bags be transferred to or from my flight?
Once you arrive at the hub airport, we’ll automatically transfer any checked bags that you have to your Landline vehicle. If you’re traveling from a regional airport, we’ll load your bags on board for you and check them to your final destination, allowing you to head straight to security upon arrival.
Will I earn United MileagePlus miles or Premier qualifying points (PQP) on the Landline segment?
Yes, you will earn redeemable miles and PQP. Mileage accrual is based on the cost of the bus segment.
Can Landline accommodate special needs travelers?
All seats are ADA accessible and shuttles can accommodate passengers who need to be seated in their wheelchairs.
What if I miss my shuttle?
If you are unable to make your shuttle, please contact United or see a Landline representative for rebooking.
What if the shuttle is late and I miss my flight?
Please see a United or Landline representative to be rebooked on a later flight.