Landline and United: Your ground-to-air link

Travel in comfort between select regional airports and HUB airports with Landline. This luxury ground transportation provided by The Landline Company offers many of the same amenities you enjoy while flying and is booked seamlessly through united.com or the United app. Enjoy seamless travel by checking your bags through to your final destination. Relax in leather seats with complimentary entertainment, Wi-Fi access, and power outlets at every seat, available on routes between Denver (DEN) and New York/Newark (EWR).

Changed bag rules and optional services         Cruise Packages

Eligible airports

Service is currently available for connections to / from:

  • Allentown / Bethlehem, Pennsylvania (ABE)
  • Fort Collins / Loveland, Colorado (FNL)

Check back for additional routes!

Benefits

  • Earn redeemable miles and Premier® qualifying points (PQP). Mileage accrual is based on the cost of the bus segment.
  • Convenient access to our global network through DEN and EWR.
  • Check your bags all the way through with seamless bag transfer between plane and shuttle.
  • Enjoy free Wi-Fi and entertainment on your way, with power at every seat.
  • Recline in comfortable seats and relax instead of driving.

How it works

  1. You book your trip with United Airlines, including the ground transportation segment operated by The Landline Company.
  2. When booking, the itinerary will indicate that the connection to or from the hub is operated by The Landline Company.
  3. You check in for your trip 24 hours before your shuttle departure, just as you would for a United Airlines flight.
  4. On the day of travel, you arrive at your regional airport, where you can check your bags. For Landline departures, please arrive 15-30 minutes prior to your departure time. The checked bag cut-off is 15 minutes before departure.
  5. You then board the Landline shuttle bus, where you’ll have an assigned seat.
  6. The Landline Company will handle your bags, loading them onto the bus and then transferring them to your final flight destination.

This service is designed to make connections between regional locations and major airports more seamless for passengers, allowing them to check their bags through to their final destination and enjoy a consistent travel experience.

FAQs

What amenities are available on board?

Each Landline shuttle is equipped with reclining leather seats, in-seat power, a tray table, and an onboard lavatory for your convenience. As you relax, enjoy free Wi-Fi and streaming entertainment throughout your journey.

Are food and drinks available?

No food or drinks will be offered onboard, but Passengers are welcome to bring their own food and non-alcoholic beverages. You may also carry alcohol in your carry-on luggage, provided it is in containers of 3.4 ounces or less and fits comfortably within a single quart-sized, clear, resealable plastic bag, in compliance with TSA regulations. However, FAA/DOT regulations prohibit the consumption of any personal alcoholic beverages during the flight, and the alcohol must remain in its original sealed bottle. Please refrain from consuming personal alcohol at the airport or on the aircraft.

Can I book a one-way trip to or from Fort Collins or Allentown?

You can book either a one-way or roundtrip journey with United and Landline; however, you can’t book just the shuttle segment of a trip.

Can I book a specific seat on the shuttle or are the seats assigned?

Seats on the shuttle are available on a first-come, first-served basis. With our open seating model, you're free to choose any available seat when you board.

How do I check in?

If you’re traveling to a station using Landline, you’ll check in for your journey just like you would for any United flight. You can either check in on united.com or the United app up to 24 hours before your trip, or you can check in using a kiosk, or with an agent before boarding for your ride. For Landline departures, please arrive 15-30 minutes prior to your departure time. The checked bag cut-off is 15 minutes before departure.

Where will I board the shuttle or be dropped off?

• When traveling to Fort Collins from Denver International Airport (DEN), you board your shuttle at Gate B83 and will be dropped off at Northern Colorado Regional Airport (FNL) in Fort Collins.

• For the return trip to Denver from Fort Collins, your departure point is Northern Colorado Regional Airport (FNL).

• From Lehigh Valley International Airport (ABE), the transit center is located next to the baggage claim at 3311 Airport Rd, Allentown, PA 18109.

• At Newark Liberty International Airport (EWR), you will depart from gate C71Z located in Terminal C, and upon arrival at EWR, you will be dropped off at Terminal C, door 5.

Will my bags be transferred to or from my flight?

Once you arrive at the hub airport, we’ll automatically transfer any checked bags that you have to your Landline vehicle. If you’re traveling from a regional airport, we’ll load your bags on board for you and check them to your final destination, allowing you to head straight to security upon arrival.

Will I earn United MileagePlus miles or Premier qualifying points (PQP) on the Landline segment?

Yes, you will earn redeemable miles and PQP. Mileage accrual is based on the cost of the bus segment.

Can Landline accommodate special needs travelers?

All seats are ADA accessible and shuttles can accommodate passengers who need to be seated in their wheelchairs.

What if I miss my shuttle?

If you are unable to make your shuttle, please contact United or see a Landline representative for rebooking.

What if the shuttle is late and I miss my flight?

Please see a United or Landline representative to be rebooked on a later flight.